Question 1

Who owns the code?

Accepted Answer

You retain 100% ownership. Upon final payment, you receive the complete source code, design files, and server access.

Question 2

Will I communicate directly with the founders?

Accepted Answer

Yes, always. Nikhil or Kunal personally handles every project — via WhatsApp, phone, or email.

Question 3

Do you work with clients outside India?

Accepted Answer

Yes. We work with clients globally. Communication is in English via WhatsApp, email, or video calls.

Question 4

How long does a website take?

Accepted Answer

A standard website typically takes 2–3 weeks. We provide an exact timeline after the discovery call.

Question 5

How long does an app MVP take?

Accepted Answer

An application MVP typically takes 6–10 weeks depending on features and complexity.

Question 6

Can you deliver urgently?

Accepted Answer

We can discuss expedited timelines for simpler projects. Rush delivery may affect scope or pricing.

Question 7

What is the typical project cost?

Accepted Answer

In India: website redesign from ₹6,000, new business website from ₹8,000, ecommerce from ₹15,000. International: redesign from $125, new business website from $150, ecommerce from $250. Mobile apps and AI projects are quoted based on scope after a discovery call.

Question 8

Do you offer fixed-price quotes?

Accepted Answer

Yes. After the discovery call, we provide a fixed-price proposal with clear scope and milestones.

Question 9

Are there hidden charges?

Accepted Answer

No. We define scope, timeline, and pricing upfront. Any additional work is discussed and quoted separately.

Question 10

How does payment work?

Accepted Answer

Typically 50% at project start and 50% upon delivery. Larger projects use milestone-based payments.

Question 11

What payment methods do you accept?

Accepted Answer

We accept UPI and bank transfer. Proper GST invoices are provided.

Question 12

What is your refund policy?

Accepted Answer

See our Refund Policy page. Generally, work completed is non-refundable; unused advance may be partially refundable per agreement.

Question 13

Do you provide post-launch support?

Accepted Answer

Yes. We remain available for bug fixes and updates. Support duration depends on your plan.

Question 14

How fast do you respond to support requests?

Accepted Answer

We aim to respond within 24 hours. Priority support clients get faster response times.

Question 15

Do you provide hosting?

Accepted Answer

We deploy your project and can recommend hosting (Vercel, AWS, etc.). Ongoing hosting management is available as an add-on.

Question 16

Can I use my own hosting?

Accepted Answer

Yes. We can deploy to your preferred hosting provider and provide full documentation for handoff.

Question 17

Do you help with domain setup?

Accepted Answer

Yes. We guide you through domain purchase and DNS configuration, or handle it on your behalf.

Question 18

Who owns the domain?

Accepted Answer

You do. We recommend registering the domain in your name for full control.

Question 19

Do you offer maintenance plans?

Accepted Answer

Yes. We offer monthly maintenance plans for updates, security patches, and minor changes.

Question 20

What happens after the support period ends?

Accepted Answer

You can continue with a maintenance plan or manage the site yourself with full code ownership.

Frequently asked questions